No. Chong Hoe Hotel is a strictly non-smoking hotel. Smoking is not permitted in all rooms and common areas.
No, you only need to provide one name. The person named in the booking must be present during check in.
Payment would be strictly in MALAYSIAN RINGGIT (MYR) ONLY.
Our check-in time is at 2:00 PM. But early check-in can be requested and it is upon availability of the room.
The latest time you can check-out is 12:00PM on the check-out date.
We do not provide ANY parking facilities. Please bear in mind that the parking with YELLOW LINES are strictly off limits.
There are no maximum numbers of night you can book. But all bookings are subject to rooms availability.
Cancellations must be made 48 hours prior to arrival. Otherwise, bookings cannot be amended, modified or cancelled. Any booking cancellation or failure to arrive on the scheduled check-in date or time will be treated as a no-show and will result in the total payment under that Booking Confirmation (including add-on charges together with applicable taxes).
No, We does not provide refunds, unless due to unforseen circumstances.
Meals and Breakfast are not included in your booking. However, there are many places that you can have your breakfast nearby. Just approach our friendly staff for recommendations!
Yes, all guests enjoy complimentary WiFi access throughout the property.
Yes. All rooms are air-conditioned, unless stated otherwise.
We do provide additional mattress, but with a surcharge of   RM 10 / mattress inclusive of pillow and blanket.
Yes. Towels and soap are available upon request.
No. Our rooms does not include an in-room telephone, radio, mini bar, tea and coffee making facilities and safe. However, televisions are provided in all rooms.
Yes. All rooms comes with windows.
Guests are required to present proof of identity in the form of a passport for international guests and NRIC for Malaysian guests.
Our room rates are fixed. You can check out our room rates HERE.
Yes. You may upgrade your room type to a higher category upon availability and pay the difference upon check in.
No, only the person whose name and valid ID stated in the booking confirmation will be allowed to check in.